AFT - American Federation of Teachers

Shortcut Navigation:
Email ShareThis

Voices Question

View all Healthcare questions

Healthcare: What role does educating patients play in lowering readmission rates and increasing HCAHPS (patient satisfaction) scores?

Comments: 1

Educating patients to their rights as a patient would give them a voice when it comes to discussing their discharge plans home from a hospital or rehabilitation center. It is the insurance companies that drive the discharge dates in many cases. Working in rehab for more than 15 years, I know many patients do not realize that they can have a say in their discharge plans. If more patients speak up and stress that they do not feel safe to return home, we could decrease the readmission rate.


Kathy Rogers
South Shore Collaborative Federation
East Bridgewater, MA

Display items per page.

Submit your comment