Frequently Asked Questions
Q: I am a new member and did not get a card. What should I do?
A: Within approximately 30 days of when you became a member, your local will have provided the AFT with your member information. Once your local has sent this information to the AFT, you should receive a membership card within four weeks. If, after that time, you have not received your card, please contact AFT Membership at firstname.lastname@example.org or 888/238-5646.
Q: I am a current AFT member but have not received a card. How can I request one?
A: If you are a members of New York, Florida, Minnesota, Montana, North Dakota, OSEA, WVSSPA or one of the State Nurses Associating, please skip to the next question. Otherwise, to request a card, click on 'Membership Department' in the 'Get help' box on the members-only Web page. It is important that all information requested be completed, especially your email. Incomplete address or contact information may delay the processing of your request. You do not need to complete the member number field in order to request a card, but your number is helpful if you know it. Allow up to four weeks for receipt of your card.
Q: I am an AFT member in either New York, Florida, Minnesota, Montana, North Dakota, OSEA, WVSSPA or one of the State Nurses Associations. How do I get a replacement card?
A: If you are an AFT member from a state or local listed above, you will not receive a national AFT membership card. Instead, you must contact your state federation or local office directly to request a replacement card. The number on your card is also your AFT member number. Use this number to access your AFT benefits and more at www.aft.org/members and set up your member account access.
Q: What benefits do I get with my card?
A: All AFT members have exclusive access to AFT + member benefits programs, which include voluntary insurance plans, credit card programs and mortgage services, as well as hotel, car rental and entertainment offerings. Members can also participate in the AFT Advantage, a program that gives members online discounts and privileges at a wide array of retailers, restaurants and local merchants.
Q: I am a member of Public Employees Federation (PEF), Local 4053, in New York. How do I get an AFT membership card?
A: Members of PEF will not receive an AFT national membership card. To gain online access to AFT + member benefits and AFT Advantage, please contact AFT Membership at email@example.com or call 888/AFT-JOIN (888/238-5646).
Q: My name is incorrect on my membership card. How do I update this information?
A: If your name is spelled incorrectly or your last name has changed from the name printed on your card, your card is still valid. To report a name change to us, click on 'Membership Department' in the 'Get help' box on the members-only Web page. It is important that all information requested be completed. Incomplete address or contact information may delay the processing of your request. You do not need to complete the member number field in order to request a card, but your number is helpful if you know it. In the "Comments" section of the form include both names, the correct information, as well as the information you wish to change. Once completed, click submit at the bottom of the form. It is important that you include an e-mail and a valid phone number so we can reach you if needed. If you would like a replacement card that has your new information, check the appropriate box on the form. Once your information is validated, you should receive your new card within four weeks. It is important that you also contact your local union office with a name change update.
Q: How do I report that my address has changed?
A: If your address has changed, log on to www.aft.org/members using your member ID, if you are a first-time user, or your personal account information, if your online account already has been set up. Select "my account" from the menu and provide us with your updated information. Also be sure to contact your local union office with your new information.
Q: What if I need my member number? How can I get it?
A: You may contact your local directly for this information or contact AFT Membership by using the link provided on the "Get Help" menu of the members-only Web page.
Q: How often are membership cards renewed?
A: AFT current membership cards do not have an expiration date. However, only members in good standing will continue to have access to AFT member benefits. If you have not received your card and you have joined AFT more than two month ago, you may contact AFT membership at firstname.lastname@example.org or at 888/238-5646 for assistance.
Q: Why have I received two membership cards?
A: You may have received two membership cards because you are a member of more than one AFT local. If this is incorrect, please contact the local union offices of the cards you have received.